How pricing works

Clear costs before you decide.

Your written quote separates airfare from the agency fee before any payment is collected.

How pricing works

Your total cost has two components: airfare and an agency fee. Both are disclosed in your written quote before payment. The two components are shown as separate line items.

Component Charged By Disclosed In
Airfare Airline or accredited ticketing partner Written quote
Agency Fee TravelFirst LLC Written quote

Airfare

Airfare includes the base fare, government taxes, airport fees, and carrier surcharges. It is charged by the airline or an accredited ticketing partner. Your quote identifies the charging party before authorization.

Important

Your quote identifies the airline or accredited ticketing partner responsible for the airfare charge.

Agency Fee

TravelFirst charges a separate agency fee for the advisory and coordination work performed on your behalf. It appears as a separate line item in your quote.

What the agency fee covers:

  • Flight research and option identification
  • Written quote preparation
  • Booking coordination and ticketing facilitation
  • Advisor support during the booking process

Payment Authorization

No payment is collected without written authorization. Before any charge is processed, you will receive a written authorization document that discloses the following:

  1. Your name and contact information
  2. The specific itinerary (routes, dates, cabin class)
  3. The airfare amount and who charges it
  4. The agency fee amount and that it is charged by TravelFirst LLC
  5. The total amount you will be charged
  6. Your explicit agreement that the amounts cannot increase after authorization

After written authorization is provided, the authorized amounts cannot increase.

TravelFirst 24-Hour Cancellation Policy

24-hour cancellation policy

For bookings made at least 7 days before the scheduled departure date, TravelFirst offers a full refund of airfare and the TravelFirst agency fee when you cancel within 24 hours of booking confirmation. Contact us by phone or email to request the cancellation.

Refundability Summary

Scenario Airfare Agency Fee
Cancel within the 24-hour policy window Full refund Full refund
Cancel after 24-hour window, before ticket issuance Follows airline fare rules Non-refundable
Cancel after ticket issuance Follows airline fare rules Non-refundable
Cancel directly with airline (not through TravelFirst) Follows airline fare rules Non-refundable
TravelFirst cannot complete the booking Full refund of all amounts collected by TravelFirst LLC Full refund

See Refund & Cancellation Policy and Agency Fee Policy for complete details.

Ready to get started?

Submit a travel request and receive a written quote within 24 hours. Both pricing components disclosed before any payment.

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