Fare Disclosure
TravelFirst does not provide live fare searches, real-time pricing, or fare guarantees. Here is exactly what a TravelFirst quote is.
Manual research by a human advisor. Not automated.
TravelFirst does not use a live booking engine, real-time pricing aggregator, or automated fare search system. When you submit a travel request, a TravelFirst travel advisor manually researches available flight options using the tools and resources at their disposal at the time of research.
Options presented to you are based on availability and pricing at the time the advisor conducted their research. Fare availability and pricing in airline systems changes continuously — sometimes within minutes. The fares presented in your quote reflect a point-in-time snapshot, not a live or guaranteed price.
TravelFirst fare research is NOT:
Three distinct stages. Each must be completed separately.
Critical Distinction
"A quote is an informational document showing estimated fare options. A quote is not a reservation. A reservation is not a ticket. A ticket is not issued until payment has cleared and the booking has been confirmed by the carrier."
Stage 1 — Quote
An informational document prepared by a TravelFirst advisor showing estimated fare options based on research conducted at a specific point in time. A quote is not a hold, reservation, or guarantee. Fares can change — and availability can disappear — between the time of the quote and the time of authorization.
Stage 2 — Reservation
A reservation is a hold on a specific fare and itinerary, created within an airline reservation system. TravelFirst will attempt to secure the fare you have authorized at the time of payment. A reservation is not a ticket — seat assignment and carriage are not confirmed until a ticket is issued.
Stage 3 — Ticket
A ticket is the legally binding document of carriage issued by the airline that confirms your right to travel on the specified itinerary. Ticket issuance occurs after payment has cleared and the booking has been confirmed by the carrier. An e-ticket number is the confirmation that a ticket has been issued.
Every line item, identified and disclosed.
A TravelFirst quote is a written document that shows all cost components for the proposed itinerary. A complete quote will include:
All quotes are informational estimates.
All amounts shown in a quote are estimates at the time of research. Final amounts are confirmed in the authorization document, which is prepared after the fare is verified at the time of processing. You will always be informed of the final amount before any charge is made.
Fares can change. Here is what happens when they do.
Airline fares are subject to continuous repricing by the carrier. A fare presented in a TravelFirst quote is based on availability at the time of research and may not be available at the same price or in the same fare class at the time your authorization is received and payment is attempted.
What happens if a fare changes before payment:
Step 1: TravelFirst identifies the fare change before processing payment.
Step 2: TravelFirst notifies you of the revised fare — in writing, with a revised quote and revised total.
Step 3: You decide whether to authorize the revised amount or not proceed. No charge is ever made without your authorization of the final amount.
No Fare Guarantee — Required Disclosure
"TravelFirst does not guarantee the lowest fare, best price, or any specific fare outcome. We do not make lowest price guarantees or best price promises of any kind."
TravelFirst's value is in human expertise, research quality, booking coordination, and transparency — not in a price-match or lowest-fare guarantee. We will always work to present competitive and suitable options based on your request, but we make no representation that the fares presented are the lowest available or the best available.
What TravelFirst does guarantee:
These services are not available through TravelFirst.
If you are looking for a self-service live fare search, comparison engine, or instant booking platform, TravelFirst is not the right service for you. TravelFirst is a human-led advisory and booking coordination service, designed for clients who value expertise, transparency, and a dedicated advisor over automated self-service.
Understood what a TravelFirst quote is? Ready to request one?
Submit your travel request and a TravelFirst advisor will research options and present them — with full disclosure, before you authorize anything.